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Healthcare

Hospital Treatment Access

Understanding and accessing hospital treatment as a new comer in England. Hospital treatment is free for those ordinarily resident in the UK (living lawfully on a properly settled basis). Non-EEA nationals subject to immigration control need indefinite leave to remain status to be ordinarily resident. Those who have paid the immigration health surcharge or meet exemption criteria can also access free hospital care. Exemptions include refugees, asylum seekers, children in local authority care, victims of modern slavery, and others. Non-exempt overseas visitors are charged 150% of NHS treatment costs, with payment required in advance for non-urgent treatment. A&E services are free to all for initial visits, but subsequent inpatient care or follow-up appointments are charged unless exempt. The process involves understanding residence requirements, checking exemption status, preparing eligibility documents, understanding charging policies, and knowing how to access emergency services.

~14 days to complete
5 steps in total
United Kingdom

Step-by-step guide

1

Understand Ordinary Residence Requirement

Hospital treatment is free for people ordinarily resident in the UK. To be ordinarily resident, you must be living in the UK on a lawful and properly settled basis. Non-EEA nationals subject to immigration control need indefinite leave to remain status to be considered ordinarily resident.

2

Check Your Exemption Status

Determine if you are exempt from hospital charges. Exemptions include refugees, asylum seekers, children looked after by local councils, victims of modern slavery, prisoners, immigration detainees, and those who have paid the immigration health surcharge.

3

Prepare Eligibility Documents

Be ready to prove your entitlement to free NHS hospital treatment. Hospitals have overseas visitors managers who will assess your eligibility. Prepare documents showing your residency status, visa, immigration health surcharge payment, or exemption status.

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